I used to work in a computer store and one day we had a gentleman call
in with a smoking power supply. The service rep was having a bit of
trouble convincing this guy that he had a hardware problem.
Service Rep: Sir, something has burned up within your power supply.
Customer: I bet that there is some command that I can put into
the AUTOEXEC.BAT that will take care of this.
Service Rep: There is nothing that software can do to help you with
this problem.
Customer: I know that there is something that I can put in...
some command... maybe it should go into the CONFIG.SYS.
[After a few minutes of going round and round]
Service Rep: Okay, I am not supposed to tell anyone this but there
is a hidden command in some versions of DOS that you can use. I want
you to edit your AUTOEXEC.BAT and add the last line as C:\DOS\NOSMOKE
and reboot your computer.
[Customer does this]
Customer: It is still smoking.
Service Rep: I guess you'll need to call Microsoft and ask them for
a patch for the NOSMOKE.EXE.
[The customer then hung up. We thought that we had heard the last of
this guy but NO... he calls back four hours later]
Service Rep: Hello Sir, how is your computer?
Customer: I called Microsoft and they said that my power supply
is incompatible with their NOSMOKE.EXE and that I need to get a new one.
I was wondering when I can have that done and how much it will cost..
]